Last updated: 24 October 2026
Tansie House respects your privacy and takes care of the personal information you provide when you enquire about or book a stay.
We may collect your name, email address, telephone number, postal address, booking dates, number of guests, payment and transaction information, messages, and any information you choose to provide about your stay.
Depending on the circumstances, we process information because it is necessary to take steps at your request or perform a booking contract, to meet legal obligations, for legitimate business interests, or with your consent.
We only share information where needed to operate the booking and website. Providers may include Lodgify and its service providers, payment processors, booking channels used by you, website and security providers, and professional advisers or public authorities where legally required. Each provider handles information under its own privacy terms.
Payment-card details are handled securely by the payment provider and are not stored in full by Tansie House.
We retain information only for as long as needed to manage your booking, provide support, meet tax, accounting and legal requirements, and deal with any claims. We securely delete or anonymise information when it is no longer required.
We will only send marketing where permitted by law. You may ask us to stop at any time. We do not sell personal information.
You may have rights to access, correct, erase or restrict your information, object to certain uses, and request data portability. You may also withdraw consent where processing relies on consent. You can complain to the Information Commissioner’s Office at ico.org.uk.
For privacy questions or requests, please use the Contact page on this website.
We may update this notice from time to time. The latest version will always appear on this page.